Privacy Policy
Unless otherwise stated below, the provision of your personal data is
not required by law or contract, nor is it necessary for the conclusion
of a contract. You are not obliged to provide the data. Failure to
provide it will have no consequences. This applies only to the extent
that no indication to the contrary is made in the subsequent processing
operations.
"Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our websites without providing any personal information.
Every time you access our website, usage data is transmitted to us or
our web hoster / IT service provider by your Internet browser and stored
in log data (so-called server log files). This stored data includes,
for example, the name of the page accessed, the date and time of access,
the IP address, the amount of data transferred and the requesting
provider. The processing is carried out on the basis of Art. 6 Para. 1
lit. f DSGVO due to our overriding legitimate interest in ensuring the
trouble-free operation of our website as well as for the improvement of
our offer.
Contact
Responsible
Contact us if you wish. The contact details of the data controller can be found in our imprint.
Initiative contact of the customer by e-mail
If you initiate business contact with us by e-mail, we collect your
personal data (name, e-mail address, message text) only to the extent
provided by you. The data processing serves the purpose of processing
and answering your contact request.
If the contact serves to carry out pre-contractual measures (e.g.
consultation in case of interest in purchase, preparation of an offer)
or concerns a contract already concluded between you and us, this data
processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO.
If the contact is made for other reasons, this data processing is
carried out on the basis of Art. 6 Para. 1 lit. f DSGVO due to our
overriding legitimate interest in processing and answering your enquiry.
In this case, you have the right to object at any time to
this processing of personal data relating to you based on Art. 6 (1) (f)
DSGVO for reasons arising from your particular situation.
We will only use your email address to process your request. Your data
will then be deleted in compliance with statutory retention periods,
unless you have consented to further processing and use.
Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, e-mail
address, message text) only to the extent provided by you. The data
processing serves the purpose of contacting you.
If the contact serves to carry out pre-contractual measures (e.g.
consultation in case of interest in purchase, preparation of an offer)
or concerns a contract already concluded between you and us, this data
processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO.
If the contact is made for other reasons, this data processing is
carried out on the basis of Art. 6 Para. 1 lit. f DSGVO due to our
overriding legitimate interest in processing and answering your enquiry.
In this case, you have the right to object at any time to
this processing of personal data relating to you based on Art. 6 (1) (f)
DSGVO for reasons arising from your particular situation.
We will only use your email address to process your request. Your data
will then be deleted in compliance with statutory retention periods,
unless you have consented to further processing and use.
WhatsApp Business
If you contact us via WhatsApp, we use the WhatsApp Business version of
WhatsApp Ireland Limited (4 Grand Canal Square, Grand Canal Harbour,
Dublin 2, Ireland; "WhatsApp"). If you are located outside the European
Economic Area, this service is provided by WhatsApp Inc. (1601 Willow
Road, Menlo Park, CA 94025, USA).
The data processing serves the purpose of processing and answering your
contact request. For this purpose, we collect and process your mobile
phone number stored with WhatsApp, your name if provided and other data
to the extent provided by you. We use a mobile device for the service,
the address book of which only contains data of users who have contacted
us via WhatsApp. Personal data will not be passed on to WhatsApp
without your prior consent.
Your data will be transmitted by WhatsApp to servers of Facebook Inc. in the USA.
There is no adequacy decision of the EU Commission for the USA. The data
transfer takes place, among other things, on the basis of standard
contractual clauses as suitable guarantees for the protection of
personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
If the contact serves to carry out pre-contractual measures (e.g.
consultation in case of interest in purchase, preparation of an offer)
or concerns a contract already concluded between you and us, this data
processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO.
If the contact is made for other reasons, this data processing is
carried out on the basis of Art. 6 Para. 1 lit. f DSGVO due to our
overriding legitimate interest in providing a quick and easy way of
contacting you and answering your enquiry. In this case, you
have the right to object at any time to the processing of your personal
data based on Art. 6 (1) (f) of the German Data Protection Act (DSGVO)
for reasons relating to your particular situation.
We only use your personal data to process your request. Your data will
then be deleted in compliance with statutory retention periods unless
you have consented to further processing and use.
For more information on the terms of use and data protection when using WhatsApp, please visit https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.
Customer account orders
Customer account
When you open a customer account, we collect your personal data to the
extent specified there. The data processing serves the purpose of
improving your shopping experience and simplifying order processing. The
processing is based on Art. 6 Para. 1 lit. a DSGVO with your consent.
You can revoke your consent at any time by notifying us, without
affecting the lawfulness of the processing carried out on the basis of
the consent until revocation. Your customer account will then be
deleted.
Collection, processing and forwarding of personal data when placing orders
When you place an order, we collect and process your personal data only
insofar as this is necessary for the fulfilment and processing of your
order and for dealing with your enquiries. The provision of the data is
necessary for the conclusion of the contract. Failure to provide it will
result in no contract being concluded. The processing is based on Art. 6
Para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract
with you.
Your data is passed on, for example, to the shipping companies and
dropshipping providers you have chosen, payment service providers,
service providers for order processing and IT service providers. In all
cases, we strictly observe the legal requirements. The scope of the data
transfer is limited to a minimum.
Advertising
Use of the e-mail address for sending newsletters
We use your e-mail address, irrespective of the processing of the
contract, exclusively for our own advertising purposes for sending
newsletters, provided you have expressly consented to this. The
processing is based on Art. 6 Para. 1 lit. a DSGVO with your consent.
You can revoke your consent at any time without affecting the lawfulness
of the processing carried out on the basis of the consent until
revocation. To do so, you can unsubscribe from the newsletter at any
time by using the corresponding link in the newsletter or by notifying
us. Your e-mail address will then be removed from the distribution list.
Your data will be passed on to a service provider for e-mail marketing within the framework of order processing. Your data will not be passed on to any other third parties.
Use of the email address for sending direct advertising
We use your e-mail address, which we have received in connection with
the sale of goods or services, to send you electronic advertising for
our own goods or services that are similar to those you have already
purchased from us, unless you have objected to this use. The provision
of the e-mail address is necessary for the conclusion of the contract.
Failure to provide it will result in no contract being concluded. The
processing is based on Art. 6 para. 1 lit. f DSGVO from our overriding
legitimate interest in direct advertising. You can object to
this use of your e-mail address at any time by notifying us. The
contact details for exercising the objection can be found in the
imprint. You can also use the link provided for this
purpose in the advertising e-mail. This does not incur any costs other
than the transmission costs according to the basic rates.
Shipping service provider merchandise management
Forwarding of the e-mail address to shipping companies for information about the shipping status
We pass on your e-mail address to the shipping company as part of the
contract processing, provided you have expressly agreed to this during
the ordering process. The purpose of passing on your e-mail address is
to inform you about the shipping status by e-mail. The processing is
based on Art. 6 Para. 1 lit. a DSGVO with your consent. You can revoke
your consent at any time by notifying us or the transport company
without affecting the lawfulness of the processing carried out on the
basis of the consent until revocation.
Use of an external merchandise management system
We use an enterprise resource planning system for contract processing
within the scope of order processing. For this purpose, your personal
data collected in the context of the order will be transferred to
weclapp SE, Neue Mainzer Straße 66 - 68, 60311 Frankfurt am Main, Germany
transmitted.
Payment service provider
Use of PayPal
All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Use of personal data when selecting Klarna payment options
In order to be able to offer you Klarna's payment options, we will
transmit personal data, such as contact details and order data, to
Klarna. This enables Klarna to assess whether you are eligible for the
payment options offered via Klarna and to adapt the payment options to
your needs. For general information about Klarna, please visit: https://www.klarna.com/de/.
Your personal data will be treated by Klarna in accordance with the
applicable data protection regulations and as specified in Klarna's
privacy policy at: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.
Cookies
Our website uses cookies. Cookies are small text files that are
stored in the Internet browser or by the Internet browser on a user's
computer system. When a user accesses a website, a cookie may be stored
on the user's operating system. This cookie contains a characteristic
string of characters that enables the browser to be uniquely identified
when the website is called up again.
Cookies are stored on your computer. Therefore, you have full control
over the use of cookies. By selecting the appropriate technical settings
in your internet browser, you can be notified before cookies are set
and decide individually on their acceptance as well as prevent the
storage of cookies and transmission of the data they contain. Cookies
that have already been stored can be deleted at any time. However, we
would like to point out that you may then not be able to use all the
functions of this website to their full extent.
You can find out how to manage (including deactivating) cookies in the most important browsers by clicking on the links below:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated in the data protection declaration below, we
only use these technically necessary cookies for the purpose of making
our offer more user-friendly, effective and secure. Furthermore, cookies
enable our systems to recognise your browser even after a page change
and to offer you services. Some functions of our website cannot be
offered without the use of cookies. For these, it is necessary that the
browser is recognised even after a page change.
The use of cookies or comparable technologies is based on § 25 para. 2
TTDSG. The processing of your personal data is carried out on the basis
of Art. 6 Para. 1 lit. f DSGVO from our overriding legitimate interest
in ensuring the optimal functionality of the website as well as a
user-friendly and effective design of our offer.
You have the right to object to this processing of your
personal data at any time for reasons arising from your particular
situation.
Use of Consentmanager
We use the consent management tool Consentmanager from Consentmanager AB
(Håltegelvägen 1b, 72348 Västerås, Sweden; "Consentmanager") on our
website.
The tool enables you to give consent to data processing via the website,
in particular the setting of cookies, as well as to exercise your right
of revocation for consent already given.
The purpose of data processing is to obtain and document the necessary
consent for data processing and thus to comply with legal obligations.
Cookies may be used for this purpose. The following information, among
others, may be collected and transmitted to Consentmanager: Date and
time of the page view, information on the browser you are using and the
device you are using, anonymised IP address, opt-in and opt-out data.
This data is not passed on to other third parties.
Data processing is carried out to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c DSGVO.
You can find more information on data protection at Consentmanager at: https://www.consentmanager.net/privacy.php
Analysis advertising tracking
Use of Google Analytics
On our website we use the web analysis service Google Analytics of
Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;
"Google"). If you have your habitual residence in the European Economic
Area or Switzerland, Google Ireland Limited (Gordon House, Barrow
Street, Dublin 4, Ireland) is the controller of your data. Google
Ireland Limited is therefore the company associated with Google which is
responsible for processing your data and complying with the applicable
data protection laws.
The data processing serves the purpose of analysing this website and its
visitors as well as for marketing and advertising purposes. To this
end, Google will use the information obtained on behalf of the operator
of this website for the purpose of evaluating your use of the website,
compiling reports on website activity and providing other services
relating to website activity and internet usage to the website operator.
In the process, the following information may be collected, among
others: IP address, date and time of page view, click path, information
about the browser you are using and the device you are using (device),
pages visited, referrer URL (website from which you accessed our
website), location data, purchase activities. The IP address transmitted
by your browser as part of Google Analytics will not be merged with
other Google data.
Google Analytics uses technologies such as cookies, web storage in the
browser and tracking pixels, which enable an analysis of your use of the
website. The information generated by this about your use of this
website is usually transferred to a Google server in the USA and stored
there. There is no EU Commission adequacy decision for the USA. The data
transfer takes place, among other things, on the basis of standard
contractual clauses as appropriate guarantees for the protection of
personal data, viewable at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/.
Both Google and US government authorities have access to your data.
Your data may be linked by Google to other data, such as your search
history, your personal accounts, your usage data from other devices and
any other data Google may have about you.
IP anonymisation is activated on this website. This means that your IP
address will be truncated beforehand by Google within member states of
the European Union or in other states party to the Agreement on the
European Economic Area. Only in exceptional cases will the full IP
address be transmitted to a Google server in the USA and shortened
there.
The processing of your personal data is based on Art. 6 (1) lit. f DSGVO
from our overriding legitimate interest in the demand-oriented and
targeted design of the website. You have the right to object
to this processing of your personal data at any time for reasons
arising from your particular situation.
You can prevent the collection of data generated by Google Analytics and
related to your use of the website (including your IP address) by
Google and the processing of this data by Google by downloading and
installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
To prevent data collection and storage by Google Analytics across
devices, you can set an opt-out cookie. Opt-out cookies prevent the
future collection of your data when visiting this website. You must
opt-out on all systems and devices used for this to be fully effective.
If you delete the opt-out cookie, requests will be sent to Google again.
If you click here, the opt-out cookie will be set: Opt-Out of Google Analytics .
You can find more information on the terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ as well as at https://policies.google.com/technologies/cookies?hl=de.
Use of the Facebook Pixel
We use the "Custom Audiences" remarketing function of Facebook Ireland
Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
"Facebook") on our website.
Facebook Ireland and we are jointly responsible for the collection of
your data and the transmission of this data to Facebook when the service
is integrated. This is based on an agreement between us and Facebook
Ireland on the joint processing of personal data, which defines the
respective responsibilities. The agreement can be accessed at https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are responsible in particular for
complying with the information obligations pursuant to Art. 13, 14 of
the GDPR, for complying with the security requirements of Art. 32 of the
GDPR with regard to the correct technical implementation and
configuration of the service, and for complying with the obligations
pursuant to Art. 33, 34 of the GDPR insofar as a personal data breach
affects our obligations under the joint processing agreement. Facebook
Ireland is responsible for enabling data subject rights under Art. 15 -
20 GDPR, for complying with the security requirements of Art. 32 GDPR
with respect to the security of the Service, and for complying with the
obligations under Art. 33, 34 GDPR to the extent that a personal data
breach affects Facebook Ireland's obligations under the Joint Processing
Agreement.
The application serves the purpose of targeting visitors to the website
with interest-based advertising on the Facebook social network. For this
purpose, Facebook's remarketing tag has been implemented on the
website. This tag establishes a direct connection to the Facebook
servers when the website is visited. This transmits to the Facebook
server which of our pages you have visited. Facebook assigns this
information to your personal Facebook user account. When you visit the
Facebook social network, you will then be shown personalised,
interest-related Facebook ads.
Your data may be transferred to the USA. There is no EU Commission
adequacy decision for the USA. The data transfer takes place, among
other things, on the basis of standard contractual clauses as
appropriate safeguards for the protection of personal data, viewable at:
https://www.facebook.com/legal/EU_data_transfer_addendum.
The processing of your personal data is carried out on the basis of Art.
6 Para. 1 lit. f DSGVO due to our overriding legitimate interest in
targeting site visitors with interest-based advertising. You
have the right to object to this processing of your personal data at
any time for reasons arising from your particular situation. You can deactivate the "Custom Audiences" remarketing function here.
For more information on the collection and use of data by Facebook, your
rights in this regard and options for protecting your privacy, please
refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/.
Use of Google Ads conversion tracking
We use the online advertising programme "Google Ads" on our website and
in this context conversion tracking (visit action evaluation). Google
Conversion Tracking is an analysis service provided by Google LLC (1600
Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you
have your habitual residence in the European Economic Area or
Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin
4, Ireland) is the controller of your data. Google Ireland Limited is
therefore the company associated with Google which is responsible for
processing your data and complying with the applicable data protection
laws.
When you click on an ad placed by Google, a cookie for conversion
tracking will be placed on your computer. These cookies have a limited
validity, do not contain any personal data and are therefore not used
for personal identification. If you visit certain pages of our website
and the cookie has not yet expired, Google and we will be able to
recognise that you clicked on the ad and were redirected to that page.
Each Google Ads customer receives a different cookie. Thus, there is no
way that cookies can be tracked across Ads customers' websites.
The information obtained with the help of the conversion cookie is used
to create conversion statistics. This tells us the total number of users
who clicked on one of our ads and were redirected to a page tagged with
a conversion tracking tag. However, we do not receive any information
with which users can be personally identified.
Your data may be transferred to the USA. There is no EU Commission
adequacy decision for the USA. The data transfer takes place, among
other things, on the basis of standard contractual clauses as
appropriate safeguards for the protection of personal data, viewable at:
https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/.
The processing of your personal data is carried out on the basis of Art.
6 Para. 1 lit. f DSGVO due to our overriding legitimate interest in
targeting site visitors with interest-based advertising. You have the
right to object to this processing of your personal data at any time for
reasons arising from your particular situation.
You can deactivate personalised advertising for you in Google's
advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de.
Alternatively, you can prevent the use of cookies by third parties by
visiting the opt-out page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/
and implementing the further information on opting out given there. You
will then not be included in the conversion tracking statistics.
You can find more information and Google's privacy policy at: https://www.google.de/policies/privacy/.
Plug-ins and other
Use of the Google Tag Manager
On our website, we use the Google Tag Manager of Google LLC. (1600
Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you
have your habitual residence in the European Economic Area or
Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin
4, Ireland) is the controller of your data. Google Ireland Limited is
therefore the company associated with Google that is responsible for
processing your data and complying with applicable data protection laws.
This application manages JavaScript tags and HTML tags that are used to
implement tracking and analysis tools in particular. The data processing
serves the purpose of designing and optimising our website in line with
requirements.
The Google Tag Manager itself neither stores cookies nor does it process
personal data. However, it enables the triggering of other tags that
can collect and process personal data.
You can find more information on the terms of use and data protection here.
Use of GoogleMaps
We use the function for embedding GoogleMaps maps of Google LLC (1600
Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our
website.
If you have your habitual residence in the European Economic Area or
Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin
4, Ireland) is the controller of your data. Google Ireland Limited is
therefore the company associated with Google which is responsible for
processing your data and complying with the applicable data protection
laws.
The function enables the visual display of geographical information and
interactive maps. In the process, Google also collects, processes and
uses data from visitors to the websites when they call up the pages in
which GoogleMaps maps are integrated.
Your data may also be transmitted to the USA. There is no EU Commission
adequacy decision for the USA. The data transfer takes place, among
other things, on the basis of standard contractual clauses as
appropriate guarantees for the protection of personal data, which can be
viewed at: https://policies.google.com/privacy/frameworks.
The processing of your personal data is carried out on the basis of Art.
6 (1) lit. f DSGVO due to our overriding legitimate interest in the
demand-oriented and targeted design of the website. You have the right
to object to this processing of your personal data at any time for
reasons arising from your particular situation.
You can find more detailed information on the collection and use of data by Google in Google's data protection information at https://www.google.com/privacypolicy.html.
There, you also have the option in the Data Protection Centre to change
your settings so that you can manage and protect your data processed by
Google.
Data subject rights and storage period
Duration of storage
After the contract has been fully processed, the data will initially be
stored for the duration of the warranty period, then in accordance with
legal, in particular tax and commercial law retention periods, and then
deleted after the period has expired, unless you have consented to
further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights
according to Art. 15 to 20 DSGVO: the right to information, to
correction, to deletion, to restriction of processing, to data
portability.
In addition, you have the right to object to processing based on Art. 6
(1) f DSGVO and to processing for the purpose of direct marketing in
accordance with Art. 21 (1) DSGVO.
Right of complaint to the supervisory authority
In accordance with Art. 77 DSGVO, you have the right to complain to the
supervisory authority if you believe that the processing of your
personal data is not lawful.
Right of objection
If the personal data processing listed here is based on our legitimate
interest pursuant to Art. 6 (1) lit. f DSGVO, you have the right to
object to this processing with effect for the future at any time for
reasons arising from your particular situation.
After the objection has been made, the processing of the data concerned
will be terminated unless we can demonstrate compelling legitimate
grounds for the processing which override your interests, rights and
freedoms, or if the processing serves the assertion, exercise or defence
of legal claims.
If personal data is processed for direct marketing purposes, you may object to this processing at any time by notifying us. After the objection has been made, we will stop processing the data concerned for the purpose of direct marketing.
last update: 01.12.2021